Customer Support Specialist

Position: Boeing Customer Support Specialist
Location: Mirabel

Elevate your career with Boeing Canada as a Customer Support Specialist. This role involves managing customer orders, ensuring timely resolutions, and utilizing SAP for efficient operations.

As a Customer Support Specialist, you bring over four years of experience in customer support. Proficient in MS Office applications, you’ll analyze reports effectively while communicating fluently in English and French.

Your role will be crucial in managing warehouse interactions, prioritizing urgent orders, and resolving customer claims with various functional teams.

Key Responsibilities:

• Review customer purchase orders for requirements

• Process and maintain orders through SAP (ERP)

• Coordinate with warehouse and sales teams

• Monitor critical orders and expedite shipping

• Provide daily reports to program leadership

Requirements:

• 4+ years in customer support related roles

• Strong skills in MS Office applications

• Fluent in English and French

• Ability to work under pressure with accuracy

• Experience in aerospace hardware sales preferred

Bring your expertise in customer service and operational efficiency to Boeing Canada.
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