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Multi Passenger Services Agent
Job in
Dorval, Montréal, Province de Québec, H0S, Canada
Listed on 2026-06-19
Listing for:
Air Creebec
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Travel Industry
Job Description & How to Apply Below
Location: Dorval
Join our aviation team as a Multi Location Passenger Services Agent, playing a vital role in customer interactions. You will ensure every traveler enjoys a smooth and pleasant experience.
We are seeking candidates with two to three years of experience in passenger services or a similar customer service role, ideally within aviation. As an agent, responsibilities include issuing tickets, preparing boarding passes, and checking luggage. Your enthusiastic and motivated attitude will enhance team spirit while fulfilling customer requests efficiently.
Key Responsibilities:
• Prepare boarding passes and issue customer tickets
• Conduct luggage checks and manage boarding gate services
• Assist customers with inquiries and lost items
• Oversee meal orders and ramp-related tasks
• Document daily operational reports as needed
Requirements:
• 2-3 years' experience in passenger services or similar
• Willingness to travel for job responsibilities
• Proficient with necessary computer tools
• Bilingual fluency in French and English
• Known for organized multitasking
Deliver unforgettable experiences in air travel as a Multi Location Passenger Services Agent, ensuring customer satisfaction.
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