Customer Service Clerk in Social Agency

Location: Saint-Eustache

Become a Customer Service Clerk at a social service agency offering support in French. You will provide information, answer inquiries, and handle merchandise sales with a focus on client satisfaction.

This role in a charity agency involves interacting directly with clients while performing essential office tasks. You will answer written and oral inquiries and explain service offerings and costs. Attention to detail and strong interpersonal skills are essential for efficiently serving clients.

Key Responsibilities:

• Answer written and oral client inquiries

• Provide information on services and costs

• Perform general office duties efficiently

• Sell merchandise and manage inquiries

• Ensure exceptional client service at all times

Requirements:

• No formal education required

• 1 to 7 months of relevant experience

• Bilingual fluency in French and English

• Dependable and punctual with clients

• Strong attention to detail in daily tasks

Bring your client focus and interpersonal skills to the heart of community service as a Customer Service Clerk.
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