Service Department Coordinator

Position: Service Department Coordinator Role
Location: Dorval

Step into a vital role as a Service Department Coordinator for a leading construction firm in Dorval. You will manage service calls for national clients, ensuring high-quality service and customer satisfaction.

In this role, you will collaborate with Service Coordinators to streamline daily operations. Your responsibilities include tracking service calls, confirming customer satisfaction, and maintaining financial documentation. Strong bilingual communication is essential for effective client interactions, as well as for building relationships with service providers across the nation.

Key Responsibilities:

• Assist Service Coordinators with daily operations

• Confirm completion of services via follow-up calls

• Ensure client satisfaction through professional communication

• Track job details and financial data using the ERP system

• Help onboard new service providers to enhance service offerings

Requirements:

• Bilingual communication skills, English and French

• Previous experience in construction or service industries

• Strong organizational skills and adaptability

• Proficient in handling service documentation and invoices

• Capable of maintaining multiple service requests simultaneously

Bring your administrative talents and bilingual skills to meet the needs of clients in the construction sector.
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