Customer Service Associate in Dollard-des-Ormeaux

Location: Dollard-des-Ormeaux

Join TD Canada Trust as a Customer Service Associate in Dollard-des-Ormeaux, Quebec, and foster lasting relationships with clients.

Your role will focus on addressing financial needs and providing personalized banking solutions.

You will play a crucial part in guiding customers through their banking experience, ensuring they are well-informed about products and services. This is a great opportunity to utilize your skills in a dynamic environment while contributing to team effectiveness.

Key Responsibilities:

• Manage customer service transactions and provide tailored advice

• Identify and direct clients to the right contacts

• Support education on digital banking tools and resources

• Handle daily cash operations and issue resolutions

• Continuously recommend operational improvements

Requirements:

• High School diploma and 1+ years of relevant experience

• Must obtain IFC certification within 6 months

• Proficient in using MS Office and branch systems

• Strong time management and communication abilities

• Ability to work autonomously in a fast-paced atmosphere

Enhance customer satisfaction and operational excellence as a vital part of TD Canada Trust.
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