Bilingual Automotive Customer Service

Position: Bilingual Automotive Customer Service Role
Location: Mirabel

Join a prominent Diesel Engines company as a Bilingual Customer Service Representative. This administrative position is vital for enhancing customer relations and managing service requests.

Working primarily in the service department, you'll respond to customer inquiries, prepare estimates, and create work orders. Building relationships with clients is essential, and you will need to ensure high-quality service. Proficiency in French is mandatory for this role, reinforcing communication with a diverse customer base.

Key Responsibilities:

• Serve as the first contact for customer service

• Gather information to assess client needs accurately

• Create and manage basic work orders in the system

• Offer status updates and support to customers

• Cultivate relationships with essential clientele

Requirements:

• High school diploma or equivalent necessary

• At least 2 years in a customer-facing position

• Fluency in French is required;
English is beneficial

• Excellent verbal and written communication skills

• Preferred experience in service administration

Maximize your language skills and customer experience in this valuable automotive role.
#J-18808-Ljbffr