Service Advisor

Are you looking for a career and challenges that are   EXTRAORDINARY  ? You’ve found the right place!

Groupe JLD-Laguë// Group Green Tech is one of the largest John Deere dealerships in Eastern Canada, with 19 locations across Quebec and Ontario. Recognized as a leader in sales and service, we pride ourselves on excellence.

Intermediate to advanced experience:  salary from $23 to $29 per hour + bonus and overtime

WHAT YOU WILL DO:

Customer service by telephone or at the counter;
Recommend preventative equipment maintenance to clients during repairs, ensure customer satisfaction and loyalty, promote our services, and contribute to their success;
Diagnose mechanical problems;
Working on computer to bill and invoice work orders.

You’ll be a cornerstone of a dedicated team focused on delivering exceptional customer experiences, where every interaction is an opportunity to assist, advise, and build lasting trust.

WHAT WE OFFER YOU:

Base hourly rate, and monthly bonuses  when you reach your targets.
Enjoy 4 personal days  per year to support your work-life balance.
Group insurance  after just 3 months of service to give you peace of mind. Plus, dental coverage and virtual healthcare are included in this package!
RRSP with employer contributions , so you can build your future while benefiting from company support, after 3 months of service.
An annual allowance for safety boots , ensuring you’re always well-equipped and safe.
FREE access to virtual healthcare , fully covered by the company, allowing you to consult a healthcare professional quickly and easily.
An Employee and Family Assistance Program , covering all aspects of overall health, providing you with support whenever you need it.
FREE branded apparel provided , so you’re always ready to take on the day in optimal conditions.
Exclusive discounts for you and your family , making your purchases more affordable!
Continuous training , with technical sessions led by our expert trainer and John Deere, ensuring you always stay ahead.

YOU HAVE IDEALLY :
Experience as a Service Clerk will be considered an asset.
Customer service experience in a retail or service environment is considered an asset.
Strong desire to learn the technical side of equipment and service operations (training will be provided for the right candidate).
You are passionate about agriculture, business or the industrial field,
Verbal communication skills, active listening, understanding of the client’s needs, organized (ability to coordinate many requests simultaneously) and a passion for customer service and sales!

Join our team of over 550 employees and build your   EXTRAORDINARY career  —with us!

Please note that for processing purposes, we will only contact candidates who have been selected as part of the recruitment process.