Job Description & How to Apply Below
Location:
Montréal Region, QC – On-site
Language: Bilingual, fluent in spoken and written English and French
Duration: 3-month contract to start with possibility of extension
Background Check Requirement: Criminal record check and professional reference verification required
About the Opportunity
Altis is currently building a talent pool of qualified Customer Service Representatives for future opportunities with organizations across a variety of industries. While this is not an active opening at this time, we are seeking customer-focused professionals who would like to be considered for upcoming contract opportunities throughout the Montréal region.
As a Customer Service Representative, you will play an important role in delivering a positive customer experience by assisting customers, answering inquiries, and providing support through various communication channels. This is an excellent opportunity for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment.
What’s In It for You
You will have the opportunity to be considered for future assignments with respected organizations that value collaboration, customer service excellence, and professional growth. These opportunities can provide exposure to a variety of industries, workplace environments, and career development experiences.
You will join organizations that value teamwork, communication, and a commitment to delivering exceptional service. These opportunities are ideal for professionals looking to build on their customer service experience while expanding their skills in dynamic and rewarding environments.
Your Responsibilities
You’ll provide professional and courteous customer service through phone, email, and other communication channels.
You’ll respond to customer inquiries and assist with resolving questions and concerns.
You’ll maintain accurate records and update customer information as required.
You’ll follow established processes, policies, and service standards.
You’ll collaborate with team members and internal departments to support customer needs.
You’ll contribute to a positive customer experience through effective communication and problem-solving.
Skills and Qualifications
1+ year of customer service, call centre, retail, hospitality, administrative, or related experience
Strong bilingual communication skills in English and French, both written and spoken
Excellent customer service and interpersonal skills
Comfortable using computers, business applications, and multiple software systems
Strong organizational skills, attention to detail, and ability to multitask
Ability to work independently and as part of a team in a fast-paced environment
Professional, adaptable, and customer-focused approach
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager.
And rest assured, all our services are free of cost for candidates.
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- Lieu : Région de Montréal, QC – Présentiel
Langue : Bilingue, maîtrise du français et de l’anglais à l’oral et à l’écrit
Durée : Contrat de 3 mois pour débuter, avec possibilité de prolongation.
Vérification des antécédents : Vérification du casier judiciaire et des références professionnelles requise
À propos de l’opportunité
Altis constitue actuellement une banque de candidats qualifiés en service à la clientèle pour de futures opportunités auprès d’organisations de divers secteurs. Bien qu’il ne s’agisse pas d’un poste activement ouvert pour le moment, nous souhaitons entrer en contact avec des professionnels axés sur le service à la clientèle qui désirent être considérés pour de futurs mandats dans la région de Montréal.
À titre de représentant ou représentante du service à la clientèle, vous contribuerez à offrir une expérience positive…
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