Kelly Call Center Customer Service Representative

Join Kelly as a Call Center Customer Service Representative and improve your phone interview skills. You'll conduct interviews and provide a seamless client experience in this part-time role.

This position at Kelly requires a minimum of one year in a customer service environment. You will be interviewing insurance applicants, collecting essential health and lifestyle information while ensuring confidentiality. Proficiency in Word, Excel, and Outlook is essential, alongside effective communication skills and a minimum typing speed of 36 WPM.

Key Responsibilities:

• Conduct interviews to collect medical and history details

• Assist in scheduling tele-interviews for applicants

• Provide follow-up communication for missing information

• Maintain applicants' confidentiality at all times

• Deliver an exceptional client experience during interactions

Requirements:

• One year of relevant customer service experience

• Proficient in Word, Excel, and Outlook

• Minimum typing speed of 36 WPM

• Excellent phone communication skills

• Capability to work independently and within a team

Step into a rewarding customer service path with Kelly and utilize your communication skills.
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