Client Service Representative Bilingual Hybrid

Location: Drummondville

Join a reputable financial services company as a Bilingual Client Service Representative in Winnipeg. This hybrid role focuses on administrative support and enhancing the client experience.

Our client is searching for a dedicated professional with at least two years of client service expertise in the financial sector. You will assist financial advisors, ensuring accurate account transactions and timely client communications. This role requires effective problem-solving skills and a commitment to maintaining high service standards.

Key Responsibilities:

• Aid advisors in account documentation and processing

• Regularly communicate with clients to provide updates

• Handle incoming inquiries through multiple channels

• Recommend solutions for escalated client concerns

• Ensure accuracy and compliance with service standards

Requirements:

• Minimum 2 years of financial client service experience

• Relevant post-secondary education in Business or Finance

• Fully bilingual in English and French

• Proficient in Microsoft Office tools

• Ability to manage multiple tasks under pressure

Drive client satisfaction and relationship-building in a team-focused financial services environment.
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