Customer Service Agent - Urban
Job in
Drummondville, Montréal, Province de Québec, Canada
Listed on 2026-06-23
Listing for:
Transport-Bourret
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Location: Drummondville
Pursue a career as a Customer Service Agent in a vibrant urban environment, offering full-time hours and competitive pay between $23 to $26 hourly. Work on-site, allowing you to engage directly with clients.
This role in the private transportation sector demands strong communication skills and a client-focused attitude. You'll be responsible for managing both written and oral inquiries, thus ensuring that clients receive timely and accurate information. Familiarity with MS Office and database software is a must, enabling you to perform tasks efficiently and accurately.
Key Responsibilities:
• Respond to written and oral client inquiries
• Deliver precise information and support for clients
• Navigate databases and utilize MS Office tools efficiently
• Maintain a reliable and punctual work ethic
• Collaborate within a team for enhanced service delivery
Requirements:
• Call center experience is required
• Demonstrated interpersonal skills and judgment
• Proficiency in MS Outlook, Word, and Office
• Strong ability to multitask and learn quickly
• Legal authorization to work in Canada
Become an integral part of our customer service team and enhance client relationships in an urban context.
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