Customer Service Agent - Urban

Position: Customer Service Agent - Urban Setting
Location: Drummondville

Pursue a career as a Customer Service Agent in a vibrant urban environment, offering full-time hours and competitive pay between $23 to $26 hourly. Work on-site, allowing you to engage directly with clients.

This role in the private transportation sector demands strong communication skills and a client-focused attitude. You'll be responsible for managing both written and oral inquiries, thus ensuring that clients receive timely and accurate information. Familiarity with MS Office and database software is a must, enabling you to perform tasks efficiently and accurately.

Key Responsibilities:

• Respond to written and oral client inquiries

• Deliver precise information and support for clients

• Navigate databases and utilize MS Office tools efficiently

• Maintain a reliable and punctual work ethic

• Collaborate within a team for enhanced service delivery

Requirements:

• Call center experience is required

• Demonstrated interpersonal skills and judgment

• Proficiency in MS Outlook, Word, and Office

• Strong ability to multitask and learn quickly

• Legal authorization to work in Canada

Become an integral part of our customer service team and enhance client relationships in an urban context.
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