Customer Service at Alta Vista

Position: Full-Time Customer Service at Alta Vista
Enjoy a fulfilling role at Alta Vista Animal Hospital as a Customer Service Representative in Ottawa, Ontario. Support pet owners with exceptional service and organizational skills.

This full-time position requires a motivated individual who is dedicated to customer satisfaction and welcomes pets and their owners.

Your role includes greeting visitors, managing schedules, and providing information on services and products effectively, all while maintaining a neat environment. The CSR is vital to fostering a trusting relationship with our clients.

Key Responsibilities:

• Welcome and guide clients and their pets during visits

• Schedule and confirm appointments for clients

• Conduct follow-up calls and outreach for new clients

• Process payments and explain fees clearly

• Manage records and ensure the facility is clean

Requirements:

• Customer service experience, preferably in veterinary care

• Compassionate and detail-oriented

• Strong verbal communication skills

• Ability to maintain cleanliness standards

• Familiarity with managing medical records is a plus

Make an impact by enhancing client experiences at Alta Vista Animal Hospital.
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