Onsite Customer Support Specialist at Boeing

Location: Mirabel

Step into a vital Customer Support Specialist position with Boeing Global Services in Mirabel, QC where your commitment to customer satisfaction will shine. This onsite role demands organizational skills and bilingual communication, focusing on high-priority order management and issue resolution.

Ideal candidates will possess at least 4 years of experience in customer support and demonstrate proficiency in MS Office and SAP. You will engage closely with various functional teams to ensure swift handling of customer orders and claims. Your keen attention to detail and problem-solving abilities will contribute to seamless operations.

Key Responsibilities:

• Review and process customer orders in SAP

• Interact with warehouse and customer leadership

• Expedite communication for critical shipments

• Resolve customer claims with corrective actions

• Provide vital reports to program leadership

Requirements:

• 4+ years of customer support experience

• Bilingual in English and French

• Proficiency in MS Office tools

• Legal eligibility to work in Canada

• Problem-solving and analytical skills required

Bring your customer service excellence and detail-oriented approach to Boeing and play a key role in operational success.
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