Customer Service Specialist

Position: Customer Service Specialist at Greenlite
Location: Pointe-Claire

Elevate customer interactions as a Customer Service Specialist s role involves providing supportive, knowledgeable service via phone and email to enhance satisfaction.

Greenlite, a woman-owned company, seeks a Customer Service Representative to ensure positive experiences for clients. You will respond to inquiries, manage customer documentation, and track service metrics using Excel. Ideal candidates should be friendly, organized, and possess excellent communication skills in English.

Key Responsibilities:

• Respond to customer inquiries through phone and email

• Maintain accurate records and documentation

• Track service metrics with Microsoft Excel

• Prepare reports and customer service summaries

• Process customer requests ensuring satisfaction

Requirements:

• Excellent verbal and written communication skills in English

• Professional and customer-focused demeanor

• Strong problem-solving and interpersonal abilities

• Advanced proficiency in Microsoft Excel

• Ability to manage multiple priorities efficiently

Bring your organization and communication skills to deliver exceptional support at Greenlite.
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