Customer Service Representative Bilingual

Position: Customer Service Representative Bilingual Role
Location: Côte Saint-Luc

Excel at customer support with Altis as a Bilingual Customer Service Representative in the Montréal Region, QC. Deliver exceptional service while utilizing your English and French skills in this engaging contract role.

Altis is creating a talent pool for future customer service opportunities across various industries in Montréal. This is not an active opening, but we seek individuals experienced in customer-facing roles who are keen on assisting customers with inquiries and problem resolution. A contract duration of three months may extend based on performance and future needs.

Key Responsibilities:

• Provide exceptional customer service via phone and email

• Respond effectively to customer inquiries and concerns

• Update customer records and maintain accurate information

• Collaborate with team members to meet customer needs

• Follow established policies and service standards

Requirements:

• 1+ year of customer service experience in any field

• Bilingual in English and French, spoken and written

• Strong interpersonal and communication skills

• Proficient in computer applications and software

• Ability to work in a fast-paced team environment

Bring your problem-solving skills and bilingual capabilities to create excellent customer experiences with Altis in Montréal.
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