Conseiller Service Clientèle Hybride

Elevate your customer service career with this hybrid role as a Conseiller Service à la Clientèle in Montréal. Be the first point of contact for branch customers, ensuring their needs are met efficiently.

In this full-time permanent position, you will welcome clients and assess their needs, advising them on the right tools and finalizing rental contracts. You'll play a key role in explaining security procedures and ensuring a smooth return process. With 75% of your time spent at the counter, providing excellent customer service is essential.

Key Responsibilities:

• Welcome and assess client needs upon arrival

• Advise on equipment and finalize rental agreements

• Explain security protocols for tools and equipment

• Ensure positive client returns and conclusion of contracts

• Prepare and maintain tools for rentals

Requirements:

• Strong customer interaction skills and service focus

• Resourceful and physically active, capable of lifting

• Comfortable in a computer-environment setting

• Essential experience in customer service roles

• Knowledge of tools and mechanics is a plus

Utilize your customer service expertise and interact directly with clients at our Montréal branch.
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