Bilingual Customer Service Agent

Enhance your customer service skills as a Bilingual Customer Service Agent in Montréal. Provide exceptional service through phone and email communication while resolving inquiries and maintaining records.

This role requires a minimum of one year in customer service, retail, or a related field. You will utilize your strong English and French communication skills to respond to customer inquiries, address concerns, and maintain accurate records. Collaborating with teammates is essential to support customer needs and uphold service standards.

Key Responsibilities:

• Deliver courteous service through phone and email

• Address customer inquiries and resolve concerns

• Maintain accurate records and update files

• Follow established processes and service standards

• Collaborate with team members to support customers

Requirements:

• Over one year in customer service or related field

• Strong bilingual communication in English and French

• Excellent customer service and interpersonal abilities

• Proficient with computers and software applications

• Organizational skills with attention to detail

Leverage your bilingual skills and customer service experience in a rewarding contract role in Montréal.
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