Customer Service Sales Coordinator Ottawa

Become a Customer Service Sales Coordinator with TWO MEN AND A TRUCK® in Ottawa, Ontario. Blend customer service excellence with sales skills to enhance clients' moving experiences.

TWO MEN AND A TRUCK® is seeking a motivated Customer Service Representative to assist customers throughout their move. This role emphasizes strong communication and sales abilities, focusing on understanding customer needs and effectively recommending services. Ideal candidates thrive in a goal-oriented environment and possess multitasking skills to ensure smooth operations.

Key Responsibilities:

• Deliver outstanding customer service via phone, email, and online

• Recommend, sell, and coordinate moving services and supplies

• Convert leads into booked moves using sales techniques

• Schedule and document customer moves accurately

• Conduct post-move follow-ups for customer satisfaction

Requirements:

• 6–12 months in customer service or sales roles

• High school diploma; post-secondary education preferred

• Basic computer skills and CRM familiarity

• Bilingual (English/French) is a strong asset

• Must be legally eligible to work in Canada

Utilize your customer service and sales skills with TWO MEN AND A TRUCK® to support a team-focused environment in Ottawa.
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