Concierge Residential Service Specialist

Become a Concierge Residential Service Specialist at Morguard, a leader in real estate across North America. Deliver exceptional service and manage resident experiences effectively in this dynamic role.

Morguard is seeking a Resident Services Specialist dedicated to fostering a welcoming community and ensuring resident satisfaction. With 1-3 years of experience in customer service or hospitality, you will thrive in an entrepreneurial environment, managing concierge services and supporting residents from application to move-out.

Your role is pivotal in maintaining property standards and promoting a positive resident experience.

Key Responsibilities:

• Manage concierge-style services for residents

• Ensure suites meet the 100% Perfect Guarantee

• Facilitate stress-free communication with future residents

• Follow up with new residents for satisfaction

• Address all resident issues promptly

Requirements:

• Degree/diploma or equivalent experience in hospitality

• 1-3 years in customer service/hospitality

• Strong communication and organizational skills

• Proficient in Microsoft Office

• Demonstrated professionalism and integrity

Bring your dedication to resident satisfaction and support Morguard's commitment to excellence.
#J-18808-Ljbffr