On-Site Customer Service Representative

Position: On-Site Customer Service Representative Role
Location: Montreal

Join City National Bank in Russell, KY, as a Customer Service Representative and be part of a dedicated team. This full-time position focuses on delivering exceptional customer care while representing the bank professionally.

In this on-site role, you will respond to customer inquiries and resolve issues while helping them navigate banking products and services. With an emphasis on efficient transaction processing and maintaining compliance, your contributions will directly impact customer satisfaction. Embrace a workplace that promotes both personal and career development through comprehensive training.

Key Responsibilities:

• Address customer inquiries promptly and effectively

• Represent the bank in a professional manner

• Recommend appropriate banking products based on needs

• Process deposits, withdrawals, and transfers accurately

• Assist customers with online and mobile banking inquiries

Requirements:

• High school diploma or equivalent; college degree preferred

• Prior banking or customer service experience is an asset

• Strong communication and problem-solving skills

• Proficient in banking software and computer systems

• Ability to adapt in a dynamic work environment

Deliver outstanding service and solutions at City National Bank as a Customer Service Representative.
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