View this new "Ambassador – Customer experience" opening in Montréal, Canada. Apply for jobs in your niche area, and explore related local customer service/helpdesk / jobs in Dorval Montréal and nearby county areas of Province de Québec Canada.
Customer Service/HelpDesk Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, English Customer Service
Job Description & How to Apply Below
Location: Dorval
Tasks
Meet the needs of travellers in person.
Identifying and recognizing traveller behaviours that may require your assistance.
Offering customized solutions to specific customer needs.
Going above and beyond needs, exceeding expectations.
Making the most of the resources and tools available.
Promoting services offered in the environment.
Suggesting concrete alternatives and solutions to visitors’ inquiries.
Always being a solutions agent at all times.
Giving users a "WOW" experience.
Carrying out any other similar tasks.
Advantages
After 3 months of service with the company, a stipend is offered for the purchase of a uniform.
Stimulating airport work environment.
Parking provided for work purposes.
Accessible by public transportation from Montreal with the 747 shuttle available 24 hours a day.
Group insurance after 3 months for positions of 4 days a week and more.
Job requirements
Excellent interpersonal communication skills.
Fully bilingual (French and English) to effectively communicate with clients 50% of the time.
Being available to work shifts between 11:30 to 7:00
Ability to work standing for a long period of time.
Minimum two years of customer service experience.
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