Service Writer Role at Huron Tractor

Location: Montreal

Shape the customer experience as a Service Writer with Huron Tractor in Hyde Park. You will manage service inquiries and appointments, ensuring seamless operations within the Service Department.

Join Huron Tractor, a major John Deere partner, in this customer service role that requires proactive communication and strong organizational skills. Your duties will include responding to customer inquiries, monitoring work orders, and assisting with equipment logistics. This role directly impacts the overall efficiency of service operations.

Key Responsibilities:

• Direct customer inquiries and provide clear service information

• Follow up with customers about equipment repairs

• Coordinate appointments and ensure accurate paperwork

• Communicate with technicians and support billing processes

• Maintain organized records for the Service Department

Requirements:

• Experience in a customer service or sales advisor role (2-3 years)

• Basic understanding of accounting and mechanical terms

• Proficiency with computer applications including Excel

• Strong communication and organizational skills

• Valid driver’s license and ability to work flexible hours

Contribute to the success of Huron Tractor while growing your skills in this vital role.
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