Customer Service Representative

If you are looking for a job in a pleasant and dynamic work environment and meet the qualifications below, we would be pleased to welcome you as a member of our team. We currently have an opening for a Customer Service Clerk position.

Bio Lonreco Inc., located in Dorval, is a Quebec-based family-owned company that has been distributing natural products since 1987. Please visit our website for more details about our products and services offered:

If you are looking for a job in a pleasant and dynamic work environment and meet the qualifications below, we would be pleased to welcome you as a member of our team. We currently have an opening for a Customer Service Clerk position.

Bio Lonreco Inc., located in Dorval, is a Quebec-based family-owned company that has been distributing natural products since 1987. Please visit our website for more details about our products and services offered:

• Order-taking service (orders taken by telephone, fax, or email; however, this is not a call center)
• Customer service (account opening, follow-ups, etc.)
• General office duties
• Create a positive customer service experience by understanding and responding to customers’ needs quickly and professionally.
• We provide in-house training to ensure that you have a good understanding of the various tasks.

• Ability to work in a fast-paced environment
• Bilingual (fluent spoken and written English and French)
• Ability to multitask
• Ability to learn quickly and stay organized
• Ability to work as part of a team
• Enjoy dealing with customers over the phone and providing professional service
• Willingness to exceed our customers’ service expectations
• Strong attention to detail is essential
• Sales-oriented
• Basic computer knowledge (Word and Excel)
• Knowledge of customer database management software is an asset

• Competitive salary
• Hours:
  
  8:30 a.m. to 5:00 p.m., Monday to Friday
• No overtime
• Salary offered: based on experience
• Annual salary increase
• Employee discount
• Social activities: team lunches, BBQs, Christmas party, celebrations, and birthdays

Job Type: Full-time, Permanent

Salary: Starting at $23.00 per hour

• Company events
• On-site parking
• Casual dress

Customer service: 1 year (Required)

English and French:
Required

On-site