Part-Time Member Services at Coast Capital

Location: Montreal

Join Coast Capital in Colwood as a Part-Time Member Services Representative, where customer service and financial education meet. Focus on building strong member connections while delivering expert support.

In this engaging role, you'll represent Coast Capital as the first point of contact for members. Your communication, active listening, and problem-solving skills will drive meaningful interactions. This position requires proactive engagement to identify and fulfill members' financial needs positively.

Key Responsibilities:

• Welcome members with friendly service at the branch

• Demonstrate and educate on alternate banking channels

• Identify opportunities for member financial growth through discussions

• Collaborate with team members for optimal member solutions

• Take ownership of member banking issues and their resolution

Requirements:

• Strong English communication skills

• Ability to listen and empathize with member needs

• Initiative in identifying and completing tasks

• Respect for member financial situations

• Integrity in following banking protocols

Utilize your customer service expertise to enrich member journeys at Coast Capital in Colwood.
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