Customer Care Manager: Team Leader for Service Excellence
Job Description & How to Apply Below
Raymond West is seeking a dedicated leader to elevate our customer experience by guiding a team of Customer Care Managers (CCMs). This role entails collaboration with District Service Managers and Sales Account Managers to proactively address customer needs and ensure high-quality service across all products and services.
Responsibilities include recruiting, training, and mentoring CCMs, conducting performance reviews, and managing a commission-based compensation framework.
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