Customer VP at Absorb Academy

Position: Customer Growth VP at Absorb Academy
Location: Montreal

Take charge of customer engagement and education as VP of Customer Growth luence product adoption and long-term success through strategic initiatives.

In this key position, you will oversee customer education and marketing efforts to enhance platform usage. Your background in enterprise software and customer success will help establish programs that deepen customer engagement and drive revenue growth. Partnering with cross-functional teams, you will create a thriving ecosystem for Absorb’s users.

Key Responsibilities:

• Lead campaigns that enhance customer engagement

• Scale Absorb Academy’s education programs

• Own product adoption strategies and execution

• Build advocacy initiatives and case studies

• Work with Sales to identify customer expansion opportunities

Requirements:

• 10+ years in B2B SaaS, with 5+ in leadership roles

• Proven success in improving net revenue retention

• Experience in customer education program design

• Knowledge of product-led growth practices

• Data-driven mindset for customer success

Drive the future of customer growth at Absorb by leveraging your expertise and vision.
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