Customer Experience Associate

Join TD Canada Trust as a Customer Experience Associate in Dollard-des-Ormeaux, Quebec. You'll manage customer service interactions, transactions, and banking solutions to enhance their experience.

As the face of TD, this position emphasizes building relationships with clients by understanding their needs. You will process financial transactions and resolve concerns while promoting the best banking products. The role also involves participating in team development to create an inclusive workplace culture.

Key Responsibilities:

• Accurately process customer deposits and bill payments

• Determine customer requirements and recommend solutions

• Address and resolve customer issues promptly

• Achieve goals by promoting banking services

• Collaborate with team members to ensure smooth operations

Requirements:

• High School diploma and at least 1 year of relevant experience

• Strong communication skills in English and French

• Familiarity with MS Office and internet usage

• Detail-oriented with strong organizational skills

• Ability to manage multiple tasks effectively

Leverage your communication and administrative strengths in a rewarding customer service role with TD.