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Customer service agent

Job in Montreal, Montréal, Province de Québec, Canada
Listing for: JobsMedia.io
Full Time position
Listed on 2026-09-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 34000 - 42000 CAD Yearly CAD 34000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Montreal

Experience

  • Experience:

    No experience (will train)
Education
  • Education:

    No degree, certificate or diploma
  • Experience:

    No experience (will train)
Work setting
  • Urban area
  • Private sector
Tasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
Computer and technology knowledge
  • Enterprise resource planning (ERP) software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
Work conditions and physical capabilities
  • Attention to detail
  • Walking
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner
Employment terms options
  • Day
Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
Financial benefits
  • Life insurance
Other Benefits
  • Free parking available
  • Work Term:

    Permanent
  • Work Language:

    Bilingual
  • Hours:

    40 hours per week
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