Agent Service Clientèle II TD

Join TD as an Agent Service à la Clientèle II in Montréal, Quebec, where you will influence customer experiences through exemplary service and relationship management. Develop strong ties with clients while navigating credit administration tasks.

This role involves actively engaging with customers to meet their needs and enhance satisfaction. You will facilitate requests, ensure accurate administration of documents, and identify cross-selling opportunities to support revenue growth. Continuous professional development is encouraged in this collaborative environment.

Key Responsibilities:

• Manage day-to-day customer inquiries professionally

• Assist Relationship Managers with credit documentation

• Identify client needs to tailor service offerings

• Document administrative processes in internal systems

• Partner with teams to improve customer services

Requirements:

• Bachelor’s degree or equivalent experience

• Minimum of 1 year in customer-focused roles

• Knowledge in banking and credit processes

• Excellent interpersonal and communication skills

• Commitment to regulatory compliance and best practices

Leverage your customer service skills at TD to drive meaningful client interactions in Montréal.