Customer Experience Associate - Bank Quebec

Position: Customer Experience Associate - TD Bank Quebec
Location: Bois-des-Filion

Make a difference in customer service as a Customer Experience Associate at TD Canada Trust in Bois-des-Filion, Quebec. Focus on enriching customer interactions and processing financial transactions flawlessly.

As part of the Personal & Commercial Banking team, you will engage directly with customers, fulfilling their needs and guiding them toward optimal banking solutions.

Your role is crucial in promoting a positive bank experience, adhering to compliance, and supporting team dynamics for a collaborative work atmosphere.

Key Responsibilities:

• Process transactions like deposits and withdrawals with precision

• Analyze customer inquiries and recommend better solutions

• Address and escalate customer concerns as necessary

• Reach business objectives by promoting suitable banking products

• Collaborate to build a diverse and equitable work environment

Requirements:

• High School diploma and 1+ years’ experience in customer service

• Strong organizational and planning skills

• Proficiency with Microsoft Office tools

• Ability to communicate effectively in various contexts

• Detail-oriented with multitasking capabilities

Enhance your customer service expertise by delivering exceptional banking experiences at TD Canada Trust.