Customer Service Associate at Benjamin Moore

Location: Montreal

Join Benjamin Moore as a Customer Experience Representative, where your passion for service meets creativity in a supportive environment. Engage with customers and utilize your bilingual skills to spark positive experiences in a hybrid model.

In this role, you will embody the Benjamin Moore brand, becoming the go-to resource for both internal and external stakeholders. Your responsibility includes managing inquiries, supporting online sales, and contributing to seamless logistics. Bring your skills in customer service to enhance the retailer's success.

Key Responsibilities:

• Provide comprehensive support for customer inquiries

• Share product information and promotions effectively

• Embrace changes through continuous learning

• Maintain cheerful relationships with customers and teams

• Navigate systems to resolve issues promptly

Requirements:

• Must be bilingual in Canadian French

• 2+ years in a customer contact center preferred

• Detail-oriented with strong organizational skills

• Proficient in MS Office and communication tools

• Ability to multitask and handle tight deadlines

Experience a positive workplace while making a difference at Benjamin Moore.