Receptionist - Dollard des Ormeaux

Location: Dollard-Des Ormeaux

Job Title:

Receptionist

Location:

DDO

Our client that has been in business for over 35 years. Specializing in the Spa industry, constantly strive to improve their customer service so that they can offer clients a range of high-quality treatments and services in a spa whose decor and atmosphere foster rest and relaxation.

Their team is growing, and are seeking energetic individuals who are dedicated to ensuring the wellbeing of the clients.

Apply now!

Advantages
- Permanent full time position Monday to Friday
- Flexible start end times (8am to 4 or 5pm, sometimes 10am to 6pm)
- Occasional evenings or weekends to cover other shifts
- Discount of store products
- Room for growth within the company

Responsibilities

• Takes appointments over the phone and in person and manage online bookings.

• Manage and maximize the appointment book.

• Manages the cash register (payments, purchases, gift cards).

• Knowledgeable about the differences and technicalities of each treatment type and can provide clients with pertinent advice.

• Maintains a clean and safe workspace and ensures there is always sufficient supplies on hand.

• Ensures clients are fully satisfied before leaving the spa and provides excellent customer service.

• Manage first level customer complaints.

• Manage customer profiles and ensure that all required information is included.

• Ensure all clients are aware of the spa’s cancellation and refund policies.

• Participate in meetings and training sessions as required.

• At the request of management, perform administrative or other tasks deemed reasonable.

Qualifications

• You are personable and serious about providing the highest level of customer service.

• Bilingualism (you can engage with your client in French and English.

• English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis

• You are very punctual, reliable, and friendly, and you have an excellent team spirit.

• Highly adaptable, organized, positive, energetic, and polite.

• Able to multitask

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at  and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to  /

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We look forward to hearing from you

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