Excel Honda BDC Agent - Sales Support

Location: Mount Royal

Excel Honda is on the lookout for a dedicated BDC Agent who excels in both English and French, ready to enhance our customer service experience. Become part of our dynamic team and manage client inquiries.

In this role, you will handle calls and online enquiries, log customer information, and schedule appointments. Ensuring every customer feels valued is a key part of your responsibility, which includes informing them about promotions and managing follow-ups effectively. A thorough understanding of our automotive products will aid in supporting client interactions.

Key Responsibilities:

• Answer phone calls and respond to online inquiries

• Record customer interactions seamlessly in our database

• Schedule customer appointments and follow up as needed

• Communicate effectively in both English and French

• Inform customers of dealership promotions

Requirements:

• Proficient in English and French, both orally and in writing

• Strong analytical skills to understand customer inquiries

• Highly organized for tracking and managing follow-ups

• Proactive in client engagement and outreach

• Knowledgeable about vehicle products and services

Showcase your bilingual skills at Excel Honda to enhance customer relations and support sales initiatives.