×
Register Here to Apply for Jobs or Post Jobs. X

Bilingual Customer Service Agent

Job in Blainville, Montréal, Province de Québec, Canada
Listing for: Software Paradigms International
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 52000 CAD Yearly CAD 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Blainville

YOUR CHALLENGES

Support customers by offering valuable and accurate information while answering questions and handling complaints about products and services.

YOUR RESPONSIBILITIES
  • Answer customer requests through various channels (phone, chat, email);
  • Perform data entry and conduct research;
  • Interact with customers to provide them with the information requested on products and services and process and resolve complaints;
  • Answer customer requests quickly;
  • Communicate with customers through various channels;
  • Assess customers’ needs and propose adequate solutions;
  • Ensure customer satisfaction and offer professional customer service.
YOUR SPECIFIC MEASURES OF SUCCESS
  • Service level;
  • Average processing time;
  • Average response time;
  • CSAT;
  • CES.
WHAT WE ARE LOOKING FOR
  • General experience in customer service;
  • Experience with a CRM, an asset;
  • Ease with technology;
  • Bilingual, (French and english, written and spoken);
  • Previous branch experience, an asset;
  • Knowledge of health and safety, an asset.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary