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Job Description & How to Apply Below
Step into a rewarding role as a Bilingual Call Center Agent with Transat, where you'll deliver exceptional service in a hybrid work model. Help customers and travel agents with their inquiries, providing expertise on services and reservations.
Transat is seeking a skilled individual for the Call Center Agent position, ideal for those with one year of call center experience. Applicants should be comfortable with computer tools and systems while thriving in a dynamic environment.
Your role will involve assisting customers with their travel needs and promoting various Transat offerings.
Key Responsibilities:
• Answer incoming calls from customers and travel agents
• Promote Transat products like seat selection and services
• Assist customers in navigating the Transat website
• Provide top-notch customer service with empathy
• Manage inquiries professionally and efficiently
Requirements:
• Minimum one year of call center experience
• Bilingual in French and English, spoken and written
• Comfortable using computer systems
• Experience in the travel industry is an asset
• Strong customer service skills are essential
Bring your bilingual skills and customer service expertise to Transat and support travelers in creating unforgettable experiences.
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