Residential Customer Relations Coordinator

Coordinate customer relations administration using strong organization and communication skills in Quebec’s residential home-building industry. English proficiency supports regular stakeholder communication beyond Quebec.

This Customer Service Coordinator role requires three to five years with a residential developer or general contractor. You will manage records, contracts, invoices, leases, and customer relations support. The position also involves housekeeping services, vendor coordination, storage tracking, and signage administration.

• Maintain collaborative relationships with internal and external stakeholders
• Manage departmental files, records, contracts, reports, and drawings
• Process vendor invoices and maintain insurance tracking records
• Prepare leases, tendering documents, and tenant documentation
• Support notices, access requests, inspections, and customer relations communications

• Three to five years with a residential developer or general contractor
• Home-building industry customer service experience
• Knowledge of Tarion guidelines
• Strong MS Office and computer software skills
• Excellent organization, communication, troubleshooting, and problem-solving abilities

Apply residential customer service, documentation, and stakeholder coordination expertise across the department’s records, vendors, and tenant support.