Casual Receptionist - Westpointe Retirement

Location: Ahuntsic North

QUALIFICATIONS:

Education:

Grade 12 minimum

Background:

Minimum of three years’ related experience, preferably in the health care industry

Secretarial skills and experience with office procedures required;

Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.

Bilingualism in French and English an asset

Personal Requirements:

Work as part of a team

Capable of adapting to different situations and change

Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

FUNCTIONS:

Provide full secretarial support for the General Manager and other department managers;

Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;

Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;

Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;

Observe coming and goings of residents from facility;

Handle payments from residents or family members;

Sort incoming mail for distribution to residents and all departments;

Present a positive image of the residence to the public