Job Description & How to Apply Below
Location: Ahuntsic North
Elevate customer satisfaction as a Customer Experience Specialist age warmly with customers to foster loyalty and enhance their shopping experience.
IKEA is seeking a dedicated Customer Experience Co-worker I to join the Customer Relations team. This role focuses on creating rewarding customer interactions and achieving key performance indicators. If you enjoy connecting with people and are eager to learn, this position offers the chance to continuously develop your customer experience skills.
Key Responsibilities:
• Deliver exceptional service during customer interactions
• Engage confidently with customers for a positive experience
• Achieve operational KPIs promoting customer loyalty
• Develop your knowledge in customer experience
• Assist customers in purchases using various tools
Requirements:
• Less than 1 year of related experience
• Strong interpersonal and communication skills
• Passion for customer satisfaction
• Ability to work in a multichannel environment
• Willingness to learn and grow in the role
Support IKEA’s mission to create better everyday lives by enhancing customer experiences.
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