Training Officer; at Cbhssjb Montreal

SUMMARY OF THE POSITION

A person who designs, updates, analyses and implements staff training programmes. They coordinate work placement programmes within the organisation.

• Work with managers to identify training needs for Wiichihiituwin staff;
• Design induction training programmes for administrative staff under the guidance of Wiichihiituwin’s Administration and Logistics department, and assist with their implementation;
• Develop and maintain training materials (guides, procedures, checklists, short videos or presentations).
• Standardise training content to ensure procedures are applied consistently across all Wiichihiituwin service points;
• Regularly update training content in line with organisational, technological or regulatory changes.
• Create training tools and follow-up tools for use after training;
• Deliver on-the-job training to employees at each of Wiichihiituwin’s service points;
• Carry out follow-up after training sessions for quality assurance purposes;
• Provide support to employees who have questions following training;
• Participate in the coordination and synchronisation of training activities organised in collaboration with Human Resources for Wiichihiituwin employees;
• Design and implement management tools to ensure the compilation of training activities for the Wiichihiituwin department;
• Produce various types of reports, including statistical data;
• Carry out any other tasks as requested by their line manager.

• Must hold a bachelor’s degree in a relevant academic discipline.

• At least three years’ relevant experience in training or workplace teaching, ideally with healthcare staff.
• Experience with Care4 and Nomadis software is an advantage.

• Knowledge of laws and regulations, the healthcare system, departmental programmes and current trends within the MSSS;
• Knowledge of Cree culture and language, as well as the social and health issues faced by the Eeyou Istchee community (an asset);
• Training skills for different age groups;
• Ability to analyse, simplify and implement complex administrative and logistical processes;
• Ability to review and organise teamwork;
• Ability to establish and maintain harmonious relationships with all managers and other staff within the organisation;
• Ability to manage ambiguous situations and make decisions in a complex workplace;
• An approach focused on continuous improvement and problem-solving;
• Good organisational skills, autonomy and the ability to work with minimal supervision;
• Ability to manage multiple tasks simultaneously and meet deadlines;
• Computer skills (Teams, Word, Excel and PowerPoint);
• Excellent oral and written communication skills.

• Fluent in English;
• Fluency in Cree and/or French is an asset.

• You should expect to travel to the four (4) Wiichihiituwin service points.