Lead Instructor Driver Development Programs
Job Description & How to Apply Below
It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?
It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?
The journey starts with you
. The places we go, the elements we brave, the promises we deliver –
it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team,
we go there for you.
This role provides national leadership in driver training, evaluation standards, and instructional excellence across all vehicle types and license classes. The Master Instructor is responsible for upskilling Operations Trainers, Frontline Managers, and Health and Safety to ensure consistent, compliant, and high-quality driver evaluations across the network.
Responsibilities
- Master Instructor for all Driver Development programs nationally
- Establish and uphold national standards for driver evaluations, scoring, and certification
- Conduct advanced and high-risk driver evaluations as required
- Upskill and certify Operations Trainers, Frontline Managers, and Health and Safety on programs and evaluations
- Lead evaluator calibration sessions to ensure national consistency
- Provide coaching and developmental feedback to evaluators, instructors and leaders
- Act as subject matter expert (SME) for driver training programs, evaluations and instructional delivery
- Partner with the L&D Consultant to design and update curriculum, facilitator guides, and evaluation tools
- Partner with Operations, Safety, HR, and Fleet to assess emerging driver behaviour trends and evolving vehicle technologies (including electric platforms and advanced in-cab systems), converting insights into future-ready learning strategies and vehicle familiarization programs that strengthen safe performance and technology adoption across the network.
- Deliver classroom, virtual, and on-road training programs nationally
- Support rollout of new Driver Development initiatives
- Collaborate with Operations, Safety, HR, and Fleet partners for
- Ensure compliance with Corporate Policies, regulatory requirements, and safety standards
- Maintain training records and administration duties for the LMS and driver development programs documentation
- Perform other related duties as assigned
- Valid AZ/Class 1A Driver’s License (or provincial equivalent)
- Clean Driving Abstract
- Demonstrated experience conducting commercial driver evaluations
- Proven experience delivering technical or skills-based training
- Strong knowledge of commercial vehicle operation across multiple vehicle types and license classes
- Ability to travel nationally as required
- Work various hours (morning, afternoon or overnight) as required
- Successfully complete a criminal record check and employment verification to qualify
- Obtain a clear Police Clearance Certificate when required
- 5+ years commercial driving experience (multi-vehicle exposure preferred)
- Experience in trainer-of-trainers or evaluator certification capacity
- Experience contributing to curriculum or instructional material development
- Adult Education Certificate (or equivalent instructional certification) required, or willingness to obtain within 12 months of appointment
- Strong facilitation, coaching, and leadership skills
- Strong organizational and problem-solving skills
- Exemplifies and consistently demonstrates…
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