Bilingual Learning & Development Trainer​/Instructional Designer

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way
—our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements:
Excellence
, through attracting and developing top talent committed to delivering on our Client Commitment;
Collaboration
, through seamless, integrated teamwork;
Inclusion
, through eliminating barriers to belonging and success; and Innovation
, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.

We are recruiting for a Bilingual Learning & Development Trainer/Instructional Designer to join our team and work from any of our offices.

LSS provides the administrative, legal practice and operational support that enables lawyers and paraprofessionals to work efficiently and deliver high-quality client service. It combines dedicated practice support with shared specialist resources to provide responsive, consistent support across the firm. LSS Learning & Development builds the capabilities employees need to perform effectively today and adapt as their roles, processes and technology evolve.

The employee in this position will be part of a national team, working with lawyers and professionals in all our offices across Canada, where English is the predominant language. This includes working in English or French for clients, lawyers or professionals who understand and communicate only in English or French. Bilingualism (French and English) is therefore a required skill for this position.

As a Bilingual Learning & Development Trainer/Instructional Designer, you will be:

Needs and design

• Collaborating with key stakeholders, managers, LSS Operations Leads and subject matter experts to surface firm-wide and local office training and non-training needs;
• Bringing identified needs to the Training Manager for assessment and prioritization and, once priorities are confirmed, defining performance objectives and developing training programs and materials;
• Developing new hire and modular training curriculum for in-person, virtual and online delivery, working alongside the Training Manager and with LSS Operations Leads on onboarding and mentorship programs;
• Designing and developing facilitator guides, participant materials, slide decks, storyboards, assessments, e-learning modules, scenarios, quick reference guides, videos and microlearning that are clear, concise, accessible and support practical application on the job;
• Using AI tools such as Copilot to support learning design, content development and productivity.

Delivery and coordination

• Delivering workshops, demo sessions, facilitated conversations and training programs in English and French, in person and virtually, for employees across Canada, and creating opportunities for participant practice, discussion, feedback and applied decision-making;
• Reviewing and validating translations of communications and learning materials between English and French, and maintaining learning documentation in both languages;
• Coordinating schedules, classes and participants with managers, business teams and HR.

Evaluation and improvement

• Collecting and documenting feedback from participants, stakeholders and subject matter experts, and tracking attendance, completion and…