Customer Support Technologist at Bombardier

Location: Dorval

Elevate your career in aerospace with Bombardier as a Customer Support Technologist in Dorval, QC. Leverage your technical skills to assist customers while maintaining aircraft excellence.

As a key member of Bombardier’s team, you will support Aftermarket Customer Support by providing technical assistance and managing customer inquiries.

Your role focuses on interpreting engineering data and maintaining SAP Material Master information based on engineering specifications. You will ensure top-tier communication with stakeholders while upholding high-quality work standards.

Key Responsibilities:

• Provide technical support and answer customer queries

• Maintain critical spare parts attributes in SAP

• Communicate effectively with stakeholders and teams

• Understand and interpret engineering drawings and specifications

• Identify risks and recommend appropriate mitigation strategies

Requirements:

• Minimum college diploma in aerospace discipline

• 2 to 5 years of related experience in aircraft maintenance

• Proficient in MS Office and SAP systems

• Bilingual communication skills in English and French

• Highly organized with a focus on teamwork and customer service

Utilize your aerospace expertise and customer focus to thrive as a Technologist at Bombardier in Dorval.
#J-18808-Ljbffr