Chargé; e de comptes, Ingénierie clients et stratégie de personnalisation de la cabine​/Custom

Job Description

The A220 commercial aircraft Programme is looking for a Customer Engineering Account Manager (CEAM) and Cabin Customization Strategy to join our A220 Offer and Customer Program team based in Mirabel, Quebec, Canada. The role involves the definition of cabin customization, integration, and support for all strategic activities.

The programme is headquartered in Mirabel, in the greater Montreal area. The region offers a high quality of life for professionals and families, balancing career opportunities with outdoor activities.

• Financial rewards
  :
  Attractive salary, annual bonus, group insurance plan, pension plan, share purchase plan.
• Work / Life Balance
  :
  Hybrid working policy based on operational needs, on-site cafeterias, highly competitive holiday policy.
• Wellbeing / Health
  :
  Employee Assistance Program, Discount Program, on-site Medical Service, shuttle service between Laval (Montmorency metro station) and Mirabel, carpooling application.
• Individual development
  :
  Upskilling opportunities, access to >10,000 e‑learning courses, certifications, accelerated development programmes, national and international mobility.

• Provide support to the development of proposals to potential airline/lessor customers during sales campaigns focusing on cabin and cabin systems requirements, and the subsequent definition and execution of aircraft configuration milestones.
• Lead the cabin system and cabin customization process after the Purchase Agreement, and guide the customer toward the Contractual Definition Freeze, focusing on cabin and cabin systems items.
• Put in place detailed governance with customers ensuring all customization milestones are completed on time and at required quality.
• Support post‑CDF activities such as releasing engineering specifications to launch aircraft into production and supporting Cabin PDR/CDR/FAI activities and aircraft deliveries.
• Capture out‑of‑catalog specific requests during the cabin system and cabin customization process and produce a complete Statement‑of‑Work definition for each request.

• Represent the CEAM function in the A220 HOV Development Ramp‑Up & Transformation project.
• Define the A220 Cabin Customization strategy aligning with other Airbus Europe programmes to provide a more consistent and harmonised customization experience across programmes while maintaining the A220’s agility and lean structure.
• Own the CEAM process to ensure strategic definition, alignment and execution to support the HOV ramp‑up in Mirabel and Mobile.

• You hold a bachelor’s degree in Engineering or equivalent. An MBA is an asset.
• You have a minimum of ten years’ experience in aerospace. Experience in an engineering department at a major airline, fleet planning or aircraft acquisition is an asset.
• You have aircraft technical knowledge and understand aircraft interiors.
• You are familiar with design, integration and certification of aircraft systems or components.
• You have customer‑facing and strong project management experience.
• You are autonomous and well organized.
• You have strong analytical skills, planning, problem‑solving and good interpersonal skills.
• You show an open mind and a great ability to work as a team player.
• You are bilingual in French and English (speaking and writing).

This role may involve some travels for business (worldwide).

This job requires awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the company’s success, reputation and sustainable growth.

No worries! Airbus supports your personal growth with customized development solutions.

Airbus Canada Limited Partnership

Permanent

Professional

Programme & Project Management

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