Spécialiste du CVC, d'IA​/AI, HVAC Support Specialist

Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing, and our proprietary process, our solution autonomously optimizes existing Heating, Ventilation, and Air Conditioning (HVAC) control systems for maximum impact on energy consumption.

Join our fast-growing Artificial Intelligence company as an AI, HVAC Support Specialist. Your mission: ensure smooth operations without ever leaving your desk. You'll be the first to spot and address issues, coordinate solutions, and keep a vigilant eye on our buildings. This is a desk-based role, no fieldwork required.

Your overarching objective being to monitor troubleshoot our deployed models on customer sites in real-time. 

What you will do:

• Design, develop, and test control programs and sequences for IoT devices and control systems
• Remotely implement, support, troubleshoot, test, and commission IoT devices, HVAC control, lighting, and refrigeration systems
• Collaborate with development and algorithm teams to integrate with control systems IoT devices and other deployment models.
• Perform analytical testing (QA/QC) for new product validation, stability, and release.
• Troubleshoot and resolve issues related to control systems and IoT devices
• Stay updated with the latest advancements in IoT technologies and control systems
• Continue to enhance documentation of test procedures and results, step by step guides, product reviews
• Review and help establish Service Level Agreements (SLAs), ensuring adherence and contributing to the quality control in algorithm development
• Contribute to maintenance and system update activities on client’s systems.
• Support Knowledge base (KCS) process improvements and troubleshooting efficiency by applying the shift-left
• Communicate directly with clients to address issues and service requests.
• Be available for after-hours coverage, including nights, weekend, or holidays, when business needs require it, with appropriate compensation provided.

What you will bring:

• Diploma in mechanical, electrical, or building environments engineering technology or equivalent trade/field experience
• 3-5 years of experience with building automation and HVAC control system, preferably in the IoT domain.
• Experience with cloud platforms and services (e.g., AWS, Azure, Google Cloud)
• Experienced with BMS software, programming, and hardware (Distech, Schneider Electric, Delta Controls, other, etc…)
• In-depth knowledge of building automation systems, HVAC and mechanical systems, electrical, refrigeration, and building operations
• Experience with commissioning building HVAC automation controls and systems
• Experience with building management system protocols like, BACnet, Modbus, Lonworks, DIII-net
• Strong level of experience with Unix/Linux OS
• Experience navigating, programming, executing commands and scripts in various Linux environments
• Strong IT and networking understanding, configuration, and architecture
• Strong organizational and communication skills, collaborating with multiple departments
• Ability to multi-task and work autonomously
• Hands-on experience with electronics, testing equipment, and circuitry
• Experienced building controls panels, wiring, terminations, and working with tools
• Familiar with python programming language
• Familiarity with MQTT and APIs, such as RESTful and Node Red
• Tridium Niagara 4 certified is an asset

Language requirements:

• French-English bilingualism is required.
• In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues and/or various stakeholders.

Compensation:

Base Pay Range: $85,000 - $113,000

Disclaimer:
This base pay range is based on Canadian national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.