After-Sales Service Technician,Senior Job Montréal area,Boisbriand Province de Québec Canada,Engineering

Location: Boisbriand

MAIN RESPONSIBILITIES

Perform repairs on Kinova products;

Electronic defect analysis;

Soldering and repair of electronic components;

Mechanical repairs;

Take charge of customer returns concerning robotic products and ensure complete follow-up of the internal process in place;

Carry out the tests required to reproduce the problems reported by the customer, complete the analyses to determine the defective components, and carry out the necessary maintenance, repairs, and upgrades;

Carry out the necessary tests and calibrations to ensure the conformity of our robotic products to their original specifications, and follow up with the production engineering group;

Complete internal documentation required to comply with ISO 13485 standards;

Contribute to the implementation and support of internal processes;

Perform rigorous analyses based on unusual problems and involving rare known practices;

Demonstrate a high degree of autonomy in solving complex problems and require little supervision;

Apply in-depth technical expertise, contributing to the team's technical development.

POSITION REQUIREMENTS

College diploma (DEC) in electronics or other relevant experience;

One year of relevant experience;

Experience or interest in after-sales service;

Interest in new technologies;

Ability to work in a team;

Excellent interpersonal skills;

Sense of priority and urgency;

Fluency in English/French (oral and written).

ASSET

Programming skills.

WHAT WE OFFER

Remote work (according to job type);

Competitive salaries;

Group RRSP with employer contribution;

Group insurance paid at 50% by Kinova;

Up to 4 weeks of vacation;

Personal days off in addition to vacation;

Snacks, coffee, and fresh fruit at all times;

A dedicated and great work team;

A state-of-the-art environment;

A company culture focused on the development of each individual;

Free parking;

Electric vehicle charging stations;

Regular social and sporting events;

And much more, but you'll have to meet us to learn more…

After-Sales Service Technician, Senior