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Job Description & How to Apply Below
- Summer Student (Open)
Location:
Ottawa, ON
- Industrial Rd (247) - Respiratory therapy
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.
We believe in patient‑centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.
Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?
How will you CONTRIBUTE and GROW?
Provide support in the branch as it pertains to oxygen, CPAP, and related therapeutics and diagnostics.
Facilitate the administrative aspects of branch operations while ensuring that they meet the needs of internal and external clients through a commitment to customer service excellence.
Carry out all responsibilities while promoting Air Liquide Healthcare’s safety and quality practices.
Provide friendly and helpful service to customers by giving general information and directing telephone and walk‑in inquiries to appropriate staff members.
Assist with sales and maintenance of respiratory products, services, and inventory for the branch. Provide information/literature to prospective clients.
Create walk‑in appointments for therapeutics and diagnostics, add them to scheduling software and book follow‑up appointments for the branch.
Provide assistance and answer questions for clients regarding funding programs and insurance requirements.
Maintain client confidence, privacy and protect company operations by keeping information confidential.
Work within a team to achieve optimal customer service. Assist healthcare professionals with the completion of necessary administrative functions and documentations.
Contribute to a safe work environment by adhering to safety rules while working and encouraging others to perform in a safe manner. Report unsafe occurrences and/or practices.
Seek to continuously improve the operation of the branch by understanding processes and workflow and participating in quality improvement activities.
Assist in the management of equipment including warranty, maintenance and repair for internal assets as well as customer‑owned medical devices and other products.
Other Duties As Required.
Are you a MATCH?
Required Qualifications And Competencies
Completion of a High School Diploma or equivalent is an asset.
Strong communication skills, both written and verbal.
Excellent organizational and time management abilities.
Detail‑oriented with a focus on accuracy.
Ability to work independently and as part of a team.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Previous experience in a customer service or administrative role is an asset.
What’s in it for you
Work/life integration:
From standard hours to personal time off, we encourage life outside of work. Inclusive workplace:
Bring your whole self to work as you learn and grow. Meaningful work:
Do work that matters. Awesome team:
Teamwork and connection power our business. Global collaboration:
Collaborate near and far by being part of a global leader. Culture of safety:
We weave safety and wellness into all that we do. Our Differences make our performance.
We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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