Manager, Operations, Controls and Governance

Location: Montreal

In today's dynamic global environment, effective risk management and robust controls are essential for maintaining the integrity and success of our asset management operations. As part of GWAM Operations, our team plays a pivotal role in this mission. Join us to help drive excellence and innovation in risk management practices across our global operations.
We are seeking a manager to assist in the controls and governance practices of the Global Fund Services Operations team within Global Wealth Asset Management (GWAM). As part of the first line of defense, the Manager will report to the Director of Operations, Controls & Governance. They will be responsible for identifying and managing risks and ensuring that operational controls are designed, implemented, and functioning effectively.
The Manager will collaborate closely with the Operations team of the Global Fund Services Operations, as well as other stakeholders such as the GWAM Risk Management and Compliance teams (second line of defense) and Internal Audit teams (third line of defense).

Position Responsibilities:

Assist the GWAM Global Fund Service Operations team in managing risks to enhance operational risk controls.

Develop and refresh Risk and Control Self-Assessments (RCSAs) for various Operations teams.

Review the adequacy of risk management and internal controls, identify issues, and develop remediation actions.

Conduct periodic control tests, report findings to management, propose remediation plans, and raise issues with corrective action plans.

Recommend new controls to address identified gaps.

Collect, review, and manage internal risk incidents and loss events, ensuring timely logging and development of corrective action plans (CAPs) within set deadlines.

Monitor corrective action plans and review evidence from control owners to ensure issues are resolved.

Collaborate with Operations and Risk Management teams on various risk practice initiatives, including the Operational Resilience Program, and manage these initiatives within target dates.

Develop and deliver regular risk reports for senior management.

Foster and maintain strong relationships with Operational Leaders, as well as GWAM Risk Management, Compliance, and Audit teams.

Required Qualifications:

University degree in Accounting, Finance, or Business Administration, with 3-5 years of relevant experience.

Accounting designation such as a CPA designation is considered an asset.

Strong understanding of the asset management and investment fund structures in Canada and/or in the U.S.

Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Preferred Qualifications:

Experience in executing risk and control self-assessments, internal controls, project management, and identifying opportunities and risks within business processes.

Strong analytical and problem-solving skills.

Diligent in maintaining project plans, adhering to timelines, escalating issues appropriately, and documenting outcomes for reporting to senior stakeholders.

Strong communication and interpersonal skills, with the ability to convey information clearly to various audiences.

Knowledge of risk management principles.

Knowledge of data analytics practices is considered an asset.

When you join our team:
We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

#LI-WAM
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