Job Description & How to Apply Below
This role at TD Canada Trust involves building trust through day-to-day customer interactions. You will engage customers in understanding their banking needs while resolving issues related to services, transactions, and digital platforms. Collaboration with team members and achieving operational excellence are essential in this position.
Key Responsibilities:
• Engage customers in service transactions and advice needs
• Educate clients on mobile and online banking solutions
• Support frontline staff with cash and non-cash tasks
• Report critical issues and recommend operational improvements
• Participate in accurate completion of business processes
Requirements:
• High School diploma and 1+ years of experience
• Proficiency in MS Office and branch software
• Knowledge of banking solutions to advise clients
• Strong organizational and communication skills
• Ability to work independently in a dynamic environment
Be a key resource in guiding TD customers through effective banking experiences in Montréal-Nord.
Position Requirements
10+ Years
work experience
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