Job Description & How to Apply Below
Serve TD customers in Montréal through financial transactions, banking advice, and personalized service within a 37.5-hour workweek. Use customer experience skills to understand needs and recommend suitable solutions clearly.
As a Customer Experience Associate with TD Canada Trust, you will support frontline branch banking for existing and prospective customers. You will process deposits, withdrawals, and bill payments while providing information about banking products and services. Strong communication, organization, planning, and time management support accurate daily execution.
Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Understand customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Complete business processes and assigned objectives on time
Advise customers clearly on banking solutions and processes
Requirements:
High School diploma and one year relevant experience
Undergraduate degree or equivalent considered an asset
Knowledge of Word, Excel, Outlook, and internet tools
Strong administration, organization, planning, and time management skills
Calm, courteous verbal and written communication abilities
Bring accurate transaction processing, customer advice, and organized communication to TD Canada Trust banking services in Montréal.
Position Requirements
10+ Years
work experience
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