Customer Service Banking Associate

Serve TD customers in L’Assomption with accurate financial transactions and thoughtful banking advice during an 18.75-hour work schedule.

As a Customer Experience Associate in Personal and Commercial Banking, you will support TD Canada Trust customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs and recommending suitable banking solutions. The position also includes resolving concerns and completing business processes accurately.

• Process deposits, withdrawals, and bill payments
• Determine customer needs and recommend banking solutions
• Resolve concerns and escalate non-standard activities
• Promote banking solutions and complete business processes
• Connect personally with customers about banking processes

• High School diploma or one-plus years relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organization, planning, and time management skills
• Hands-on knowledge of Word, Excel, Outlook, and internet
• Calm, courteous verbal and written communication skills

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust in L’Assomption, Quebec.